Privacy Policy

Our approach

Your privacy is important to us. We want to make sure that when we collect information from you we do so in a way that does not infringe your privacy. Our policy explains how we do this.

By registering or placing an order on this site, you consent and give us permission to the collection, use and transfer of your information under the terms of this policy. We are a registered charity and registered housing provider of specialised supported accommodation. We will only use personal data provided to us for this purpose.

Collection of information

We may collect names, contact details such as email and postal addresses, telephone numbers, professions, and mailing history from you if you register from us or complete an online form.

Use of information

Your information will enable us to provide you with access to our website and to carry out administration and statistical.

Where you have consented, we may contact you on occasion by post, telephone, fax and email about services we think might be of interest to you. If you decide in the future that do not want to receive such information, please contact us.

Where you have consented, we may make your details available to other reputable organisations whose product or services we think might be of interest to you. If you decide in the future that you do not want us to make your information available in this way please contact us.

We will review the length of time we keep personal data by considering the purpose or purposes we hold the information for in deciding whether to retain it. Should we determine it is not necessary any longer we will securely delete information that is no longer needed for this purpose or these purposes; and update, archive or securely delete information if it goes out of date.

All personal information received from you is subject to processing our office located at 9-13 Manchester Road, Wilmslow, SK9 1BQ. We will retain your information for a reasonable period or as long as the law requires.


We use cookies on this web site. Cookies are small amounts of information that we transfer to your computer’s hard drive through your web browser. They tell us when you have visited our site and where you have been. They do not identify you personally, just the presence of your browser. Cookies make it easier for you to log on and use the site during future visits. They also enable us to provide you with a more personalised service. You can get more information about reading our cookies policy section.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.

Changes to our privacy policy

Any changes to our privacy policy in the future will be posted to the site and, where appropriate, through email notification.


If you have any requests in relation to the use we make of your information, please contact us.

All other comments and queries relating to the administration of your relationship with us, our use of your information and this privacy policy are welcome through our contact us section.

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